Privacy Policy

Effective Date: [[EFFECTIVE_DATE]] Operator: [[OPERATOR_PLACEHOLDER]] — BetGalaxy365 ("we", "us", "BetGalaxy365") Registered address: [[OPERATOR_ADDRESS]] Contact: support@betgalaxy365.com

1. Introduction

This Privacy Policy explains how the company that operates this Site (referred to as "we", "us", or "BetGalaxy365") collects, uses, shares, and protects personal information when you visit BetGalaxy365.com (the "Site") and when you submit our lead form.

We have written this policy in plain English. If anything is unclear, please email support@betgalaxy365.com and we will be happy to explain.

A few things to keep in mind up front:

• BetGalaxy365 is a demo-only site. There are no real-money transactions, no accounts, no passwords, and no payment information collected.
• We collect the minimum personal data needed to run the Site and to follow up with people who have opted in to hear from us.
• We do not sell your personal information to anyone.

2. Data We Collect

We collect personal information in three ways: information you give us, information collected automatically, and information from cookies.

2.1 Information you give us (lead form)

When you fill out the lead form on the Site, you may provide:

• Name (required)
• Email address (required)
• Phone number (optional)
• Age confirmation (a tick-box stating that you are 18 or older — required)
• Marketing preference (whether you want to receive product updates and new-game announcements)

2.2 Information collected automatically

When you visit the Site, our hosting provider and our analytics tools automatically receive certain technical information, which may include:

• IP address (often truncated or anonymized for analytics)
• Browser type and version
• Operating system and device type
• Referring URL (the page that sent you to us)
• UTM parameters and other campaign tags in the URL
• Pages viewed, links clicked, and time spent on each page
• Date, time, and time zone of your visit
• Approximate geographic location derived from your IP address (country/region level)

2.3 Cookies and similar technologies

We use a small number of cookies and similar technologies, described in our separate Cookie Policy.

2.4 What we do NOT collect

• We do not collect government-issued IDs.
• We do not collect financial or payment information (no credit cards, no bank details, no crypto wallets).
• We do not collect health information, biometrics, or other special-category data.
• We do not knowingly collect personal information from anyone under 18.

3. How We Use the Data

We use the personal information we collect for the following purposes:

• To operate the Site, including loading demo games, serving pages, and protecting against abuse and fraud.
• To respond to your inquiries when you contact us at support@betgalaxy365.com or via the lead form.
• To send you product updates and new-game announcements, but only if you have opted in to receive them.
• To analyze how the Site is used, in aggregate, so we can improve content, performance, and user experience.
• To comply with legal obligations, respond to lawful requests from authorities, and enforce our Terms of Service.
• To protect the Site, our users, and our rights, including detecting and mitigating malicious activity such as bots, scraping, or attempted bypass of demo features.

4. Legal Bases (where required)

For users in regions where this applies (such as the EEA, UK, and similar jurisdictions), our legal bases for processing your personal information are:

• Consent — when you tick the marketing opt-in box, or otherwise give explicit permission for a specific use of your data. You can withdraw your consent at any time.
• Legitimate interest — for operating and securing the Site, basic analytics on aggregate usage, responding to your enquiries, and preventing abuse. We balance these interests against your rights and freedoms.
• Legal obligation — when we must process information to comply with applicable laws, regulations, or lawful requests.

5. Sharing With Third Parties

We share personal information only with service providers who help us run the Site, and only to the extent they need it. These providers act on our instructions and are contractually required to protect the information they receive. They include:

• Our hosting and infrastructure provider — to host the Site, store form submissions, and serve pages.
• Our email delivery provider — to send opt-in product updates, transactional confirmations, and reply to your messages.
• Our analytics provider — to give us aggregated, mostly anonymized statistics about how the Site is used.
• Third-party game providers — when you load a demo game, the game iframe is served from a third-party provider's infrastructure. That provider may receive technical information needed to load and render the game (such as your IP address and browser type) and may set its own cookies inside the game frame. These providers are independent controllers for those interactions; please refer to the notices displayed inside their game frames for details.
• Professional advisors — such as lawyers, accountants, and auditors, when reasonably needed.
• Authorities and other parties — when we are required to disclose information by law, court order, or other valid legal process, or to protect our rights, safety, or property, or those of our users or the public.

If we are ever involved in a merger, acquisition, restructuring, or sale of assets, personal information may be transferred to the relevant party as part of that transaction, subject to appropriate confidentiality protections.

We do not sell your personal information. We do not share it with advertising networks for cross-context behavioral advertising.

6. International Transfers

Our service providers may be located outside your country of residence, including in countries that may not provide the same level of data-protection law as your home country. When we transfer personal information internationally, we rely on appropriate safeguards, such as Standard Contractual Clauses, adequacy decisions, or your explicit consent, where required by law.

If you would like more information about the safeguards we use, contact us at support@betgalaxy365.com.

7. Data Retention

We keep personal information only as long as we need it for the purposes set out in this policy, or as required by law. As a general rule:

• Lead form submissions: kept while you remain interested in hearing from us, and for a reasonable period afterwards (typically up to 24 months from your last interaction) for record-keeping and to honor opt-out requests.
• Email communications: kept for as long as needed to provide a useful conversation history, generally up to 24 months after the last exchange.
• Server logs and analytics data: typically kept for up to 12 months in identifiable form, then deleted or aggregated into non-identifiable statistics.
• Records we are legally required to keep (for example, evidence of consent or compliance with regulator requests) are kept for the period required by the applicable law.

When the retention period ends, we delete or anonymize the information.

8. Your Rights

Depending on where you live, you may have the following rights regarding your personal information:

• Right of access — to ask whether we hold information about you and to receive a copy of it.
• Right to correction — to ask us to correct inaccurate or incomplete information.
• Right to deletion — to ask us to delete your personal information (subject to certain exceptions, such as legal record-keeping).
• Right to portability — to receive a copy of certain information in a structured, commonly used, machine-readable format.
• Right to object — to object to certain processing based on our legitimate interests, including direct marketing.
• Right to restrict processing — to ask us to limit how we use your information in certain situations.
• Right to withdraw consent — to withdraw consent you previously gave us, at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
• Right to lodge a complaint with your local data-protection authority.

These rights apply to users covered by GDPR (EEA/UK) and, with some variations, by CCPA/CPRA (California) and other regional privacy laws. If you are a California resident, you also have the right not to be discriminated against for exercising your privacy rights, and the right to opt out of any "sale" or "sharing" of personal information — although, as noted, we do not sell or share your personal information for cross-context behavioral advertising.

To exercise any of these rights, email support@betgalaxy365.com from the email address you used to contact us, with a clear description of your request. We may need to verify your identity before acting on certain requests. We will respond within the time period required by applicable law.

9. Children

The Site is intended for adults only. We do not knowingly collect personal information from anyone under 18 years of age. If you are under 18, please do not use the Site or submit the lead form.

If we learn that we have collected information from a person under 18, we will delete it promptly. If you are a parent or guardian and believe a minor has submitted information to us, please contact support@betgalaxy365.com.

10. Security Measures

We take reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. These include:

• Encryption in transit (HTTPS/TLS) for traffic between your browser and the Site.
• Encryption at rest for data stored by our hosting provider, where supported.
• Access controls restricting who on our team can see personal information, on a need-to-know basis.
• Secure hosting infrastructure with our hosting provider, including hardened operating systems and regular updates.
• Monitoring and logging to detect unusual or suspicious activity.
• Vendor diligence when selecting and reviewing service providers.

No method of transmission over the internet or method of electronic storage is 100% secure. While we work hard to protect your information, we cannot guarantee absolute security.

11. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page. If the changes are material, we will take additional steps to notify you (for example, a notice on the Site or, where appropriate, an email to opted-in subscribers).

We encourage you to review this page periodically.

12. Contact

For privacy questions, data requests, or any other concern about how we handle your personal information, contact:

• Email: support@betgalaxy365.com
• Operator: [[OPERATOR_PLACEHOLDER]]
• Address: [[OPERATOR_ADDRESS]]